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Support

How can we help?

Answers to common questions, plus a direct line to our team. Most messages get a reply within one business day.

Frequently asked

How does the free preview and pricing work?+

You get a full 14-day preview with no card required. After that, keep your workspace for just $5 for your first 30 days, then your plan bills at its normal monthly rate. You can cancel anytime.

How is per-seat pricing calculated?+

Each plan includes 1 user. Additional team members are a flat $10 per user, per month, billed on the same subscription. You can change seat counts anytime from the billing portal.

Can I switch between Field Service and Salon & Hair?+

Yes. Both products live under one account and you can move between them with the product switcher in your dashboard.

How do I update my card or cancel?+

Open Dashboard → Billing and choose Manage subscription. That opens the secure Stripe customer portal where you can update payment details, change seats, download invoices, or cancel.

Is my customer data secure?+

Authentication is handled by Clerk and payments by Stripe. Your client records, color formulas, and job history are scoped to your organization and never shared across accounts.

Send us a message

Tell us what you need and we'll get back to you by email.